Terms & Conditions

1. Acceptance of Terms

By accessing or using the services provided by Alpha Efficiency LLC, including but not limited to SMS messaging and related communications, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services. Alpha Efficiency LLC reserves the right to refuse service to anyone who does not comply with these terms.

2. Description of Services

Alpha Efficiency LLC provides SMS messaging services to deliver communications to customers and users. Our services are designed to help businesses communicate efficiently and securely with their customer base through text message notifications, alerts, reminders, and promotional content. Services are delivered via standard mobile carriers and are subject to the terms outlined in this agreement.

3. User Accounts and Registration

To receive SMS messages from Alpha Efficiency LLC, you must provide accurate and complete information during registration or opt-in. You are responsible for maintaining the confidentiality of your account information and for all activity that occurs under your account. You agree to notify Alpha Efficiency LLC immediately of any unauthorized use of your account or any other breach of security. Alpha Efficiency LLC is not liable for any loss or damage arising from your failure to maintain account security.

4. Acceptable Use

You agree not to use our services in any manner that:

• Violates any applicable law, regulation, or third-party right;
• Harasses, abuses, or threatens any individual or entity;
• Sends spam, unsolicited messages, or fraudulent content;
• Attempts to gain unauthorized access to our systems or networks;
• Transmits malware, viruses, or harmful code;
• Impersonates another person or misrepresents affiliation with any entity;
• Violates the rights of any third party, including intellectual property rights.

Alpha Efficiency LLC reserves the right to suspend or terminate your account if you violate these acceptable use policies.

5. SMS Terms of Service

Program Description

Alpha Efficiency LLC operates an SMS messaging program to deliver the following types of communications: account notifications, order and delivery updates, two-factor authentication, payment reminders, appointment reminders, customer care and support, password resets, promotional offers, event reminders, newsletter and drip content, marketing updates, onboarding and welcome messages, and polls and surveys.

Privacy and Data Practices

Your use of our SMS services is also governed by our Privacy Policy. Please review our Privacy Policy for complete information about how we collect, use, protect, and disclose your personal data, including your mobile phone number and message content. The Privacy Policy describes our data handling practices and your rights regarding your information.

6. Intellectual Property

All content, materials, and intellectual property associated with Alpha Efficiency LLC's services, including but not limited to logos, text, graphics, design, and functionality, are the exclusive property of Alpha Efficiency LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or use any content without express written permission from Alpha Efficiency LLC.

7. Limitation of Liability

To the maximum extent permitted by law, Alpha Efficiency LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunity, or any other loss arising out of or in connection with your use of or inability to use our services, even if Alpha Efficiency LLC has been advised of the possibility of such damages. In no event shall Alpha Efficiency LLC's total liability exceed the amount you have paid to Alpha Efficiency LLC in the twelve months preceding the claim.

8. Disclaimer of Warranties

Alpha Efficiency LLC's services are provided on an "AS IS" and "AS AVAILABLE" basis. Alpha Efficiency LLC makes no warranties, express or implied, regarding the services, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or title. Alpha Efficiency LLC does not warrant that the services will be uninterrupted, error-free, or free from harmful components. You use the services at your own risk.

9. Indemnification

You agree to indemnify, defend, and hold harmless Alpha Efficiency LLC, its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to: (1) your use of the services; (2) your violation of these Terms & Conditions; (3) your violation of any law or regulation; (4) content you submit or transmit through the services; or (5) your infringement of any third-party intellectual property or other right.

10. Modifications to Terms

Alpha Efficiency LLC reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of the services after any modification constitutes your acceptance of the updated terms. We encourage you to review these Terms & Conditions periodically to stay informed of any updates.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Cook County, Illinois for the resolution of any disputes arising out of or relating to these terms or the services.

12. Contact Information

If you have questions about these Terms & Conditions, our services, your account, or any other matter, please contact Alpha Efficiency LLC:

• Company: Alpha Efficiency LLC
• Email: hello@alphaefficiency.com
• SMS support: Reply HELP to any message you receive from us

SMS Terms of Service

By opting in, you agree to receive SMS messages from Alpha Efficiency LLC for purposes including: account notifications, order and delivery updates, two-factor authentication, payment reminders, appointment reminders, customer care and support, password resets, promotional offers, event reminders, newsletter and drip content, marketing updates, onboarding and welcome messages, polls and surveys.